Terms of Use

This website is intended to provide information and services to our registered patients and the general public. By using this website, you agree to comply with the following terms and conditions. Please read them carefully before you access or use any part of this website.


The information on this website is for general information purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your GP or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

We make every effort to ensure that the information on this website is accurate and up to date. However, we do not guarantee the completeness, reliability, or availability of this website or the information on it. We are not liable for any errors, omissions, or inaccuracies in the information on this website, or for any loss or damage of any kind arising from the use of this website.

We may link to other websites that are not under our control. These links are provided for your convenience and information only. We are not responsible for the content or privacy practices of these websites. The inclusion of any links does not imply endorsement or approval by us.

We may change or update the information on this website at any time without notice. We may also suspend, withdraw, or restrict the availability of this website or any part of it at any time for operational, technical, or other reasons. We do not guarantee that this website will always be accessible or function properly.


We respect your privacy and are committed to protecting your personal data. We collect, use, and store your personal data in accordance with the Data Protection Act 2018, the General Data Protection Regulation (GDPR), and our Privacy Policy. Please read our Privacy Policy for more information on how we handle your personal data and your rights.

Online Services

We offer various online services to our registered patients, such as online consultations, secure electronic communications, and online facilities to provide and update personal or contact information. These online services are subject to additional terms and conditions, which you must accept before using them. Please read the relevant terms and conditions for each online service carefully before you access or use them.

You are responsible for ensuring that you have the necessary devices, software, internet connection, and security measures to access and use our online services. You are also responsible for keeping your login details and passwords confidential and secure. You must not share them with anyone else or allow anyone else to use them. You must notify us immediately if you suspect or become aware of any unauthorised or fraudulent use of your login details or passwords.

We reserve the right to suspend, terminate, or limit your access to our online services at any time for any reason, such as if we suspect or become aware of any breach of these terms and conditions, any misuse or abuse of our online services, or any technical or security issues.

Intellectual Property

We own or have the right to use all the intellectual property rights in this website and the content on it, such as the text, images, logos, trademarks, and design. You may view, download, and print the content on this website for your own personal and non-commercial use only. You must not copy, reproduce, modify, distribute, or use the content on this website for any other purpose without our prior written consent.

Feedback and Complaints

We welcome your feedback and suggestions on how to improve our website and our services. You can contact us by using the contact details on this website.

If you have a complaint about our website or our services, please follow our Complaints Procedure, which you can find on this website or request from us.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms and conditions or this website are subject to the exclusive jurisdiction of the courts of England and Wales.