Modern General Practice Model
We are using Patient Triage for convenient GP appointments. Submit requests online by 5 pm for a response within 24 hours. Addressing GP shortages, we leverage diverse roles like pharmacists, physician associates and advanced nurse practitioners. These roles are supervised by GPs for quality care.
Patient Triage streamlines requests, ensuring the right professional attends to each need while still under the overarching care of a Usual GP to ensure continuity of care.
No internet access? Our navigators assist over the phone.
Efficiencies free up GPs' capacity to attend to patients who need their attention.
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Test Result I Medication I Sicknote I Medical Letter I Housing I Other Clinical I Other Admin I Call Us
Housing Letter Requests
We have been requested by housing officers to supply only your medical history. If they require any further details about your illnesses, they will let us know exactly what they need with a written request. Housing officers can only make decisions about what kind of housing is suitable, based on what is available.
Duty Doctor
To make it easier for you to get the right help when you need it urgently we are offering a Duty Doctor Service in this practice. Duty Doctor is in place from 8.00 am to 6.30 pm, Monday to Friday. When you phone with an urgent problem, the Duty Doctor will ring you back within 2 hours and will decide the best way to help you.
The doctor may:
Give you advice straight away over the phone
Arrange for you to come into the practice to see a doctor, nurse or other member of the staff
Arrange for a home visit if you are not well enough to come to the surgery, and the doctor thinks you need to be seen
Direct you towards other services which can help
If you need urgent medical advice for you or someone you care for, please call the practice on our usual number and ask the reception team about speaking to the Duty Doctor.
They will ask you a few questions, and if they decide the duty doctor is the right person to help, they will arrange for them to call you back within 2 hours.
This service offers you quick access to your GP practice, where they know you and have your full medical record. We recommend this service instead of going to A&E.
Continuity of Care
We like to encourage patients to stay with one particular doctor for reasons of continuity, and to improve this, all patients have been given a usual doctor. This will improve the continuity we can offer and result in improvements in care. Please check the Practice’s Continuity of Care Policy for more information on this.
Self-Care and Referrals
Back / Joint Pains & Sport Injuries? Go to Musculoskeletal Direct which is designed to help you receive the right care at the right time for problems such as back, neck and joint pain.
Mental Health - NHS Talk Therapies
NHS Health A to Z - Your complete guide to conditions, symptoms and treatments, including what to do and when to get help.
Opening Times
Monday 08:00 to 18:30
Tuesday 08:00 to 18:30
Wednesday 08:00 to 20:00 (extended hours)
Thursday 08:00 to 20:00 (extended hours)
Friday 08:00 to 18:30 (extended hours open to 20:00 every five weeks)
Saturday 09:00 to 17:00 (extended hours every five weeks)
Get the NHS App
The NHS app allows users to view their health record, book appointments, order repeat prescriptions and get health advice from the NHS on their phone or tablet. NHS Services can also be accessed from a computer.