Evening & Weekend Appointments Available - Extended Access

In addition to the practice opening hours, patients in City & Hackney have access to a GP, Nurse, Pharmacist and Healthcare Assistant (including blood clinics) appointments from Monday to Friday 6.30pm - 8.00pm & GP appointments and wound care appointments from 8.00am - 8.00pm Saturday, Sunday and Bank Holidays as part of the Primary Care Extended Access Service.

These appointments are available at GP practices across City & Hackney. Patients can book these appointments by contacting their own GP practice during opening hours or by calling NHS 111 when their practice is closed.

Staff at those practices will have access to your medical records to ensure that you receive the best possible care and support.


The Lawson Practice has changed the appointments system on the 2nd July 2018. This will make sure that you, as a patient, get the appointment you need when you need it. For more information please speak to a member of our administrative team. Thank you.

Register online today! www.patient.info/patientaccess

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Patient First

To improve access for our patients, we will be changing our appointment system from Monday 2nd July 2018.

With our new system, if you want to discuss a health concern, you can now have a telephone consultation with the GP on the day of your choice.

After the GP has spoken to you, they will either manage your concerns over the phone, for example, prescription queries and referrals or offer you a face to face appointment on the same day.

There will be 2 ways to book this initial GP consultation:

FIRSTLY - You will have the opportunity to PRE-BOOK a telephone call back from the GP 24 hours in advance using "Patient Online" services. The GP will then call you within 15 minutes of your chosen time slot. This will make things much easier as you will no longer have to call the surgery to speak to a GP or book an appointment.

ALTERNATIVELY - You can call from 8:00am on the day you want an appointment. Your call-back request will then be logged, following which you will be asked to wait for the GP to call and address your concerns.

Because the majority of appointments will now be offered on the same day, patients are requested to speak to the GP on the day they wish to be seen (there's a GP' Timetable at the Noticeboard under GP's working hrs, among other locations on this site).

We hope the new system will make things much easier for patients here at the surgery as we will be offering many more appointments each day. We also hope it will mean you get to speak to your regular GP or GP of choice regarding your health concerns.

If you don't have access to online services, please bring a proof of ID into the practice so we can help you get set up with access to this service. Being registered online offers many additional benefits such as requesting your repeat prescriptions and lots more!

You can register for online access by visiting https://patient.info/patient-access


Appointment times

appointments

Morning appointments with GPs and nurses are from 8am to 12.30pm Monday to Friday.

Afternoon appointments with GPs and nurses are from 2pm except on Mondays and Thursdays, when the afternoon surgery will start at 3pm due to practice meetings and training.

Evening appointments are available until 6pm Tuesday, Thursday and Friday and until 8pm on Monday and Wednesday for patients who find it difficult to attend in normal hours.

Urgent enquiries can be dealt with on the day. Please telephone first. The emergency doctor is on duty from 9am to 12.30pm and from 2.30pm until 6.30pm. If you have a medical emergency at lunchtime you can ring the practice to obtain the emergency number to get through to us. Please try and telephone before 5pm if you can because large numbers of late calls make it difficult for the doctors to manage workload. 

Routine appointments are ten minutes long. If your problems need more than ten minutes we will do our best in the time we have. You can book a double appointment or make a follow-up appointment if you need more time. Please discuss this with your doctor.

You do not need to book an appointment to check your weight or blood pressure as we have an machine called a Pod that will check it for you and add the results automatically to your medical record. Please ask the receptionists for details.

You do not need to book an appointment to order a prescription. Please see prescriptions for more details.

Minor illnesses. 

Most minor illnesses can be managed without consulting a doctor. For advice about coughs and colds, diarrhoea and first aid please use the Minor Illness link under Further Information on the right. For advice about self-management of other conditions like back pain or high blood pressure, please look at the other links, especially Useful Patient Websites.

Booking appointments

To book an appointment online - you will need a PIN number (if you do not yet have one ask at reception).

calendar Click here to book/cancel your appointment online

We like to encourage patients to stay with one particular doctor for reasons of continuity and to improve this all patients have been given a usual doctor.  This will improve the continuity we can offer and result in improvements in care. For more information on this, please check the Practice's Continuity of Care Policy

If your doctor is not visible when trying to book an appointment, it might be because they're away from the Practice (annual/study leave). Please call reception to seek for an alternative. 

To check for your Doctor's timetable, please click here.

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